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Return and Refund Policy

Last updated: September 16, 2024

Thank you for choosing akdesignerart for your online education needs.

If you are not completely satisfied with a course or service you purchased, please review our policy on refunds and returns. This Return and Refund Policy has been created to ensure clarity and fairness for all parties involved.

The following terms are applicable for any courses or services that you purchased through our platform.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to akdesignerart.
  • Courses refer to the online courses offered through our platform.
  • Services include any additional features or functionalities provided through our LMS Or Store.
  • Orders mean a request by you to purchase a Course or Service from us.
  • Platform refers to our website and LMS system.
  • Website refers to akdesignerart, accessible from https://akdesignerart.com

  • You means the individual accessing or using the Platform, or the company or other legal entity on behalf of which such individual is accessing or using the Platform, as applicable.

Course and Service Cancellation Rights

You are entitled to cancel your order for a course or service within 24 hours of purchase without providing any reason.

The deadline for cancelling an order is 3 days from the date on which you gained access to the course or service. For digital products, the cancellation period begins from the moment the purchase is confirmed.

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us by:

We will process your refund within 14 days from the day we receive your cancellation request. We will use the same payment method as you used for the order, and you will incur 30% of your paid fees for such reimbursement.

Conditions for Refunds

To be eligible for a refund, please ensure that:

  • The course or service was purchased within the last 3 days.
  • You have not accessed more than 15% of the course content or used the service extensively.

The following cannot be refunded:

  • Courses or services that have been accessed beyond the allowed usage limit.
  • Digital products that are downloaded or used once the access has been granted.

We reserve the right to refuse refunds for any purchase that does not meet the above conditions at our sole discretion.

Returning Courses and Services

You are responsible for the cost and risk associated with the return of digital products. We recommend contacting us for guidance on how to proceed with the return or cancellation.

Gifts

If the course or service was marked as a gift when purchased and then provided directly to you, you will receive a gift credit for the value of your return. Once the returned product is processed, a gift certificate will be issued to you.

If the course or service was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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